Diamond Envelope Corporation is a leading manufacturer of direct marketing products, primarily envelopes. Owned and operated for over 40 years in the western suburbs of Chicago, Diamond continues to grow, leading the industry with knowledge, an aggressive sales force, and innovation.

JOB TITLE: Billing Specialist / Corporate Administrative Assistant

FLSA STATUS:  Full Time/Exempt

DEPARTMENT:  Office

Position Summary:

A detail-oriented and customer-focused Billing Specialist / Corporate Administrative Assistant.

This dual-role position involves managing front desk responsibilities while also handling billing and invoicing tasks. Will serve as the first point of contact for clients, visitors, and staff—creating a welcoming and professional environment. Strong organizational skills, accuracy, and the ability to manage multiple tasks efficiently are essential.

ESSENTIAL SKILLS AND EXPERIENCE:

• Proficient in Microsoft Office products, building reports, and spreadsheets. Proficient in Apple products.
• Excellent verbal and written communication skills, friendly and courteous demeanor in person and on the phone; handle call volume professionally and efficiently.
• Ability to prioritize in a fast-paced team environment; organized, and a team player but can excel independently.
• Strong math skills with previous invoicing or accounts payable/receivable experience preferred.
• Solid problem-solving skills to address customer issues.
• Attention to detail and accuracy are critical skills for the position.
• Motivated to grow within the roles and responsibilities.
• Contribute creative and ambitious ideas to take on challenges to improve the overall operation, as well as voice thought-provoking questions.
• Filing, data entry, appointment scheduling, and document management
• Ability to maintain confidentiality and accuracy in records
• Proactive in resolving front desk and client service issues

POSITION RESPONSIBILITIES:

• Process customer orders/changes and update clients according to established processes.
• Process all invoicing for customers after an order has shipped.
• Deliver timely and accurate information to account executives regarding invoicing and freight.
• Entering and reconciling vendor receipts and purchase orders, as well as general CRM database maintenance.
• Provide administrative support to senior and executive staff, assisting in special projects regularly.
• Any other duties that are assigned.

Diamond Envelope Corporation offers a competitive benefits package including 401k, Medical, Dental, Vision, Comprehensive Voluntary Coverage Plan, 10 paid holidays a year, and paid vacation time all in a professional setting.

Diamond Envelope conducts pre-employment drug screening including random screening for a safe work environment.